Privacy Statement

Controlin, located at Glasblazerstraat 1-3 2984 BL Ridderkerk The Netherlands, is responsible for the processing of personal data as reflected in this privacy statement.

Our contact details:

Glasblazerstraat 1-3

2984 BL Ridderkerk

+31 (0)180 330 522

Personal data we process

Controlin processes your personal data because you use our services and/or because you provide these data to us yourself. Below is an overview of the personal data we process:

• First and last name
• Address details
• Telephone number
• E-mail address
• IP address
• Other personal data that you actively provide e.g. by creating a profile on this website, in correspondence and by telephone
• Location details
• Information about your activities on our website
• Data about your surfing behaviour across different websites (e.g. because this company is part of an advertising network)
• List of customer contact details via an app
• Internet browser and device type

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have parental or guardian consent. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children’s online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at info@controlin.com and we will delete this information.

For what purpose and on what basis we process personal data

Controlin processes your personal data for the following purposes:

• Sending you our newsletter and/or advertising brochure
• Calling or emailing you if necessary to perform our services
• Inform you about changes to our services and products
• Offering you the opportunity to create an account
• Controlin analyses your behaviour on the website in order to improve the website and tailor the range of products and services to your preferences.
• Controlin tracks your surfing behaviour across various websites to match our products and services to your needs.

Automated decision making

Controlin makes decisions on matters that can affect individuals on the basis of automated processing. These are decisions made by computer programmes or systems, without a human being (e.g. an employee of Controlin) being involved.

How long we store personal data

Controlin stores your personal data no longer than is strictly necessary to realise the purposes for which your data are collected.

Sharing personal data with third parties

Controlin does not sell your data to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Controlin remains responsible for this processing.

Cookies, or similar techniques, that we use

Controlin uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. Controlin uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimise it. In addition, we place cookies that track your surfing behaviour so that we can offer tailored content and advertisements. On your first visit to our website, we already informed you about these cookies and asked your permission to place them. You can opt out of cookies by setting your internet browser to stop storing cookies. You can also delete any information previously stored via your browser settings.

Cookies are also placed on this website by third parties. These can be viewed via the Cookie Settings of our website.

Viewing, correcting or deleting data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Controlin and you have the right to data portability. This means you can submit a request to us to send the personal data we hold on you in a computer file to you or another organisation named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to info@controlin.com. To make sure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Controlin would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the “Autoriteit Persoonsgegevens”. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Controlin takes the protection of your data seriously and takes appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@controlin.com.